V6.3.9.2 Safe to install
Carlcare: Your Go-To App for Mobile Support
Carlcare offers efficient customer service solutions and support for Transsion devices, ensuring users have easy access to maintenance and issue resolution.
Carlcare is a well-established after-sales service brand, with a network of over 2000 service centers across 58 countries. The Carlcare app offers a range of features that allow users to conveniently and efficiently manage their devices and access comprehensive after-sales support.
Online Self-service: The Carlcare app provides a diverse range of self-service options, including checking the prices of spare parts, warranty information, and repair status. Additionally, users can easily locate the nearest service center for quick and hassle-free repairs. For a more streamlined experience, the app also allows users to apply for fast repair services and make reservations.
Manual Service: Our app offers direct access to official technical experts, ensuring that any issue you may encounter can be resolved through one-on-one communication. This personalized approach guarantees efficient and effective assistance.
Value-added Service: In addition to offering essential after-sales support, Carlcare also provides options to activate extra protection for your device. We strive to continuously deliver value-added services that enhance your overall user experience. Stay tuned for exciting updates!
Colorful Activity: Stay up-to-date with the latest official activities through our app. This allows you to participate in various engaging events and seize opportunities to win exciting prizes!
Overview
Carlcare is a Freeware software in the category Business developed by Transsion Holdings.
The latest version of Carlcare is V6.3.9.2, released on 07/01/2025. It was initially added to our database on 10/29/2023.
Carlcare runs on the following operating systems: Android.
Users of Carlcare gave it a rating of 4 out of 5 stars.
Pros
- Provides after-sales service and support for Transsion Holdings products like Tecno, Infinix, and Itel smartphones
- Offers repairs, software updates, and warranty services for the devices
- Ensures genuine parts and professional technicians for repairs
- Convenient and easy to access customer service through various channels including online chat, phone, and physical service centers
Cons
- Limited to providing services only for Transsion Holdings mobile devices
- Service center availability may be limited in some regions
- Inconsistency in service quality across different service centers
FAQ
What is Carlcare?
Carlcare is a customer service platform by Transsion Holdings, focusing on providing support for their range of mobile devices and other electronic products.
What services does Carlcare offer?
Carlcare offers various services including device repair, software updates, customer support, and after-sales service for Transsion Holdings products.
How can I contact Carlcare customer support?
You can contact Carlcare through their official website, mobile app, or by visiting a local service center.
Where are Carlcare service centers located?
Carlcare service centers are located in multiple countries, particularly in Africa and Asia, where Transsion products are sold.
What types of devices does Carlcare support?
Carlcare supports devices from brands under Transsion Holdings including Tecno, Infinix, and Itel.
Is there a warranty for repairs done at Carlcare?
Yes, Carlcare typically provides a warranty for repairs that covers parts and labor for a specified period.
Can I get software updates through Carlcare?
Yes, Carlcare provides software updates for compatible devices as part of their customer support services.
How do I find the nearest Carlcare service center?
You can find the nearest Carlcare service center by visiting the official Carlcare website and using their locator tool.
Does Carlcare charge for consultations or diagnostics?
Carlcare generally offers free diagnostics for device issues, but repair costs may apply depending on the required services.
What should I bring when visiting a Carlcare service center?
When visiting a Carlcare service center, it's recommended to bring your device, proof of purchase, and any warranty documents if applicable.
Pete Milner
I'm Pete, a software reviewer at UpdateStar with a passion for the ever-evolving world of technology. My background in engineering gives me a unique insight into the intricacies of software, allowing me to provide in-depth, knowledgeable reviews and analyses. Whether it's the newest software releases, tech innovations, or the latest trends, I'm here to break it all down for you. I work from UpdateStar’s Berlin main office.
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